What to expect when you refer to the University of Cumbria’s Mental Health and Wellbeing Team

If you find yourself struggling to cope then there are a range of support services at the UoC. Of course reaching out to family and friends is usually a good idea as well. Even though you might not want to worry them, just think how you would want to help them if they faced a similar situation.

This blog has lots of information and tips on looking after yourself and improving your wellbeing, just take a look at the tags for the various topics. And we have also produced a list of self-help resources. If you’ve got to a point where you think you need professional advice and support then here is some information about Health and Wellbeing.

Information about the Mental Health and Wellbeing Team

About the Mental Health Team:

We had 600+ students make contact with us in the 2019-20; wanting help for a whole range of difficulties. These included low mood and depression, anxiety, panic and stress, relationship difficulties (with family, friends, colleagues, housemates, partners, etc.), current or historical abuse (sexual, physical, emotional), bereavement, homesickness, self-harm, drinking too much alcohol, eating problems, sleep problems, and a range of other emotional difficulties.

The team has practitioners from a range of professional backgrounds, with a wide range of therapeutic training, interests and experience. This includes Cognitive Behaviour Therapy (CBT), Person Centred Counselling, Integrative Counselling, Neuro Linguistic Programming (NLP), Mindfulness Based Counselling, Solution Focused Therapy, Advocacy and Motivational Interviewing. 94% of students who have used our service would recommend it to a friend

Lake Windermere near the Ambleside Campus

How to access the service

You can access our service if you are registered with a programme of study at the University of Cumbria by completing this self-referral form, which should only take you about 10 minutes. (If you are studying on a programme at a partner organisation of the University of Cumbria, you will need to access the support services at that organisation). Filling in the form with as much information about you and your present situation as you can, will give the team a good starting point to help you work through your difficulties. The details you put on the form will only be available to the Mental Health and Wellbeing Team (unless you ask us to share it with others, for example your GP, or it is required by law – please speak to us if you have any concerns about this).

We will then get in touch to arrange a therapeutic consultation with one of our practitioners. Your appointment will come via the email address that you provide in the online form, so do check this regularly. To ensure the message gets to you rather than getting filtered as spam, please remember to check your spam/junk mail folder as well.

Please respond to the message by accepting the appointment date and time (or requesting to reschedule, if you can’t make the one offered). Please note that we will usually close a file if the student does not respond or not show up for their appointment, and in that case you will need to re-refer yourself.

At our first (therapeutic consultation) meeting we will try to make you feel as comfortable as possible, so that you can let us know the situation you’re struggling with. We will advise you on the limitations of the service, including the limitations of confidentiality. It will be an opportunity for you to ask any questions you may have of the services we provide. We will then suggest things that you could do to help, provide information about resources and other services that might be appropriate, and decide what else might be needed from our service.

It might be that a single session is all that is needed for you to begin to resolve your situation. Or one of our wellbeing courses might be the most appropriate thing to do. Or referred to other services within the University, or referred to specialist services external to the University. Or it might be that further 1 to 1 work is needed.

Complementing our service, there is also a free 24 hours a day, 7 days a week, online support service provided by Togetherall